Shipping & Payment Info

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Delivery Options Provided
Below is the list of the carriers we incorporate with to deliver merchandise from our production studio to you. Delivery rates are noted for informational purposes only. The rates are provided by our subcontractors. We do not guarantee the validity of the rates at the date you complete the purchase. The actual delivery cost will be calculated at the checkout prior to completing the order. We do our best to keep the information on this page as accurate as possible, but occasionally the listed rates may be inaccurate. In this case, please contact us by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.

USPS US Domestic Rates

Shipping for individual patterns starts at $3.89 for USPS First Class Mail. Please note: tracking is not available with USPS First Class Mail.

USPS Ground Advantage starts at $4.99. Tracking is included with USPS Ground Advantage.

USPS rates for other available shipping options are listed below. Check listed rates with the source at https://www.usps.com/business/prices.htm

Priority Mail Express®

From $28.75 at the Post Office™
From $24.90 for Commercial Pricing

Priority Mail®

From $9.35 at the Post Office
From $7.64 for Commercial Pricing

UPS US Domestic Rates

UPS Ground rates start at $13.17.

FedEx US Domestic Rates

FedEx Ground rates start at $13.64.

Processing Orders to Shipping
Orders require one business day for processing and are shipping the next business day.

Digital Download Orders
Patterns purchased for download and printing on your home printer are available upon completion pf payment processing. When payment processing is complete, an automatic email will be sent to the address used during checkout, containing a link to the downloadable product, in the form of a PDF. This link will be valid for 24 hours. If you experience difficulties during the download process, please email as at atheneergane@gmail.com, we will be happy to assist.

Payment Options Provided
The following is the list of the payment options we provide on our Site. Delivery rates are noted for informational purposes only. The rates are provided by our subcontractors. We do not guarantee the validity of the rates at the date you complete the purchase. The actual delivery cost will be calculated at the checkout prior to completing the order.
We do our best to keep the information on this page as accurate as possible, but occasionally the list of the carriers may be inaccurate. In this case, please contact us by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.

Cardless (Mobile) Payment
You can pay using a third-party payment processing provider service like Apple Pay, Google Pay, Samsung Pay, etc. To do so, choose the necessary payment option at checkout.

Card Payment
We accept cards with MasterCard, Visa, Discover, and American Express symbol.

Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication.


Encrypted transactions

Athene Ergane guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

You will be charged when we ship your order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will not be charged until we start processing your
order.
If your card transaction isn't approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.

PayPal Payment
To pay with PayPal follow the next steps:

1. Select PayPal as your payment method at the checkout.

2. You'll then be redirected to the PayPal website to proceed with the payment.

3. If you're already a PayPal customer, you can log in with your user details and confirm the

payment. If you're new to PayPal, you can create a PayPal account and then confirm the

payment.

4. You'll then return to atheneergane.com and your order and payment will be complete!

Gift Cards
You can use our e-gift cards when shopping online on atheneergane.com.

To make an online payment with a gift card, just follow these steps:

1. Select to use a gift card when paying at the checkout.

2. Enter the gift card number and PIN code (if required) in the highlighted field.

3. Make sure to confirm to apply the gift card towards your purchase.

You can use a gift card to pay for your entire order online or combine it with all other payment methods.

Do You Have Questions?
Need more help? Ask! Our email for customer queries is atheneergane@gmail.com.
We are always happy to help!


Last Updated: 10/28/2023

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